Frequently Asked Questions About Renting a Charter Bus in Raleigh

How do I reserve a charter bus rental in Raleigh?

The booking process starts with calling our team at (919) 899-1544 to get a free charter bus quote. We personalize all of our quotes based on your travel details, which means that each trip will be quoted differently. Gather your travel information like dates, pickup and dropoff schedule, group size, and additional group transportation requests. Once you get your personalized quote, you can put down a deposit to reserve your bus.


How much is the rental deposit?

Your deposit will be equal to 10% of the total cost of your trip. The full balance of your trip must be paid 14 days before the start of your trip. If your trip is not paid in full at this time, your service will be canceled.


How much will my Raleigh charter bus cost?

The price of your charter bus will depend on your unique travel factors. The only way to get an accurate, transparent cost for your Raleigh bus rental is by calling our team. If you have questions about pricing, check out our charter bus price guide before giving us a call!


When should I book my charter bus rental?

We usually recommend that you reserve your rental at least 3 months in advance for most trips. If you’re traveling during the peak season like the summer, we’d recommend booking further in advance.


How do I cancel my trip?

If you need to cancel your trip for any reason, call the Raleigh Charter Bus Company team immediately at  (919) 899-1544. Cancellation and refund policies vary depending on when you cancel your trip. If you cancel your trip more than 14 days before the start of your trip, you won’t have to pay the full balance of your trip. However, you’ll lose your 10% deposit. If you cancel your trip less than 14 days before the start of your trip, you’ll be required to pay the full balance of your trip.


What type of bus rental can I rent in Raleigh?

Raleigh Charter Bus Company has a network of transportation options for all types of group trips. The minibus and charter bus rental options can accommodate groups of all sizes. Our options include 18-passenger minibus rentals for small-scale trips and 56-passenger charter bus rentals for large-scale events. Large groups can also book multiple bus rentals to craft a personalized fleet for big events. Our network also includes ADA-accessible charter bus rentals to accommodate every passenger’s travel needs. 


Is food allowed on board?

Typically, food and drinks are allowed on charter buses but we’d highly recommend sticking to light snacks and water. If a mess is left on your charter bus, you may incur a $250 minimum cleaning fee.


Can I drink alcohol onboard?

If you’re planning to drink alcohol onboard your charter bus, you should let your reservation expert know at the time of booking. Some of our transportation partners may not allow alcohol onboard, while others permit passengers 21+ to drink on trips. 


Can I drive my charter bus?

No. Only your assigned charter bus driver will be allowed to operate your charter bus rental.


Do I need to pay for my driver’s food and drinks?

You aren’t required to pay for your driver’s refreshments but giving them snacks and water will surely be appreciated.


Do I need to pay for my driver’s accommodations?

Yes, you’ll need to pay for your driver’s lodging if you’re planning an overnight or multi-day trip. Your driver is legally required to rest for at least 8 hours for every 10 hours of driving or for every 15 hours of off-duty (non-driving) service. You’ll want to ensure your driver is well-rested for long drives in order to keep your group safe for your travels.


Should I tip my charter bus driver?

Tipping is not required but it is always recommended. If you want to thank your driver for their hard work, consider giving them a 5-10% tip in cash at the end of your trip.


Do you have another question?

The Raleigh Charter Bus Company team is available 24/7 at (919) 899-1544 to answer all of your rental questions. A rental representative will ensure you have a simple and stress-free booking from start to finish.